1. What products does EMOZEE sell?
We offer a wide range of stationery, toys & soft toys, tissues & eco-friendly products, newborn baby products, Women's bottom wear and gadgets.
2. Do you provide home delivery?
Yes! We deliver all across India. After your order is confirmed, you’ll receive updates on packing and shipping.
3. What payment methods do you accept?
| UPI, Debit/credit cards, Net banking, Popular digital wallets, and Cash on Delivery. COD – Only Tamilnadu (Every Cash on delivery order should be taken only after prepaid ₹100 of your order value).
4. How long will delivery take?
Most orders are delivered within 3–7 business days, depending on your location.
5. Can I return or exchange a product?
Yes, you can request a return or exchange within 24 hours if the product is damaged or defective.
6. What products are eligible to return/exchange?
Products found damaged at the time of unboxing (clearly shown in the unboxing video) are eligible for return/exchange.
7. Procedure of Return/Refund
• Kindly contact our customer care 8148782098 (call/WhatsApp).
• Share your unboxing video.
• The damage on the product should be shown clearly in the unboxing video.
• We don't have a return shipping option in case of damage. Customer can courier to the address provided by our customer care assistant.
8. Can I place bulk or wholesale orders?
Absolutely! For bulk or corporate orders, please reach out via WhatsApp or email and our team will assist you.
11. Are the toys and baby products safe for children?
Yes. All toys and baby products are child-friendly, safe, and carefully sourced.
12. How can I track my order?
We’ll share your tracking details once your order is shipped.
EMOZEE
