1. Introduction
At EMOZEE, your privacy is a top priority for us. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us through our website.
2. Information We Collect
We may collect personal information that you voluntarily provide when you:
• Place an order through our website
• Contact us via email, phone, or chat support
• Subscribe to our newsletter or promotional messages
• Participate in surveys, reviews, or promotions
3. How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations, updates, and shipping notifications
• Improve our services and user experience
• Personalize marketing and promotional offers
• Comply with legal and regulatory requirements
4. Order & Payment Information
• Orders are placed via www.Emozee.com following the process outlined on our platform.
• We support UPI, debit/credit cards, net banking, wallets, and COD.
• An advance payment is required for all orders, with the remaining amount payable upon delivery (cash or online transfer).
5. Delivery, Returns, Cancellation & Refund
• Delivery time: 3–7 business days, depending on your location.
• Tracking details will be shared once the order is shipped.
• No returns or exchanges are accepted. If a defective or incorrect product is received, customers must contact us within 24 hours with order details and unboxing video/photos for resolution.
• We will arrange a replacement or refund accordingly.
6. Information Sharing and Disclosure
We may share your information with:
• Payment processors for secure transactions
• Shipping and logistics partners for order delivery
• Third-party service providers assisting in analytics, marketing, or customer support
• Legal authorities when required by law
7. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the right to:
• Access and review your personal information
• Correct inaccurate details
• Request deletion of your data (subject to legal requirements)
• Opt out of marketing communications
• Receive a copy of your stored data
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last revised” date.
EMOZEE
