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Refund Policy / FAQs

  1. 1. What products does EMOZEE sell?
    We offer a wide range of stationery, toys & soft toys, tissues & eco-friendly products, newborn baby products and gadgets.
  2. 2. How can I place an order?
    💬 Via WhatsApp – Simply message us on +91 81487 82098, share the products you want, and we’ll confirm your order instantly.
  3. 3. Do you provide home delivery?
    Yes! We deliver all across India. After your order is confirmed, you’ll receive updates on packing and shipping.
  4. 4. What payment methods do you accept?
    UPI, Debit/credit cards, Net banking, Popular digital wallets, and Cash on Delivery (COD – available in selected locations).
  5. 5. How long will delivery take?
    Most orders are delivered within 3–7 business days, depending on your location.
  6. 6. Can I return or exchange a product?
    Yes, you can request a return or exchange within 7 days of delivery if the product is damaged, defective, or not as described.
  7. 7. Can I place bulk or wholesale orders?
    Absolutely! For bulk or corporate orders, please reach out via WhatsApp or email and our team will assist you.
  8. 8. Are the toys and baby products safe for children?
    Yes. All toys and upcoming baby products are child-friendly, safe, and carefully sourced.
  9. 9. How can I track my order?
    We’ll share your tracking details once your order is shipped. If you ordered via WhatsApp, you’ll get tracking updates directly in chat.
Customer Support

10:00 am to 7:00 pm

Payment Options

Prepaid and COD

Online - Secure Payment

Fast Delivery

3–7 working days